Shipping & Return
Returns Policy
Due to the intimate and personalized nature of our products, we do not accept returns or offer refunds once the item has been shipped, opened, or used.All our companion models are rigorously inspected and securely packed under surveillance to ensure they are delivered brand-new and untouched.Please double-check the model, size, and custom options before placing your order. If your item arrives with significant defects (e.g. physical damage or missing parts), please contact us within 48 hours of delivery.Thank you for understanding the care and craftsmanship that goes into each of our creations.
Shipping
We are proud to offer free shipping on all orders, regardless of order amount or destination.Orders are processed and shipped within 1–3 business days. You will receive a tracking number once your order is dispatched.Estimated delivery takes 7–12 business days, depending on your shipping location.We guarantee secure, discreet, and timely delivery — always.
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